What do we do to keep COVID safe?

We’re doing everything we can to get your items to you swiftly, while keeping our people, customers and the community safe.

How do we do it?

Our team washes hands regularly and thoroughly, also wearing gloves and/or hand sanitiser whilst packing orders and we clean and wipe down all surfaces with disinfectant each day and after use. 

Can I contract coronavirus (COVID-19) from mail and parcels?

The Australian Government has advised that the risk of coronavirus infection from handling goods is considered extremely low. On most dry surfaces, coronaviruses die within a few hours as secretions dry out.

The World Health Organisation has also advised it is safe to receive international letters or packages as, from previous analysis, coronaviruses do not survive long on objects, such as mailed items.

Globally to date, there has been no recorded case that someone has contracted coronavirus from handling mail or parcels.